AB LTG CARGO Privacy notice
AB LTG CARGO Privacy notice
Last updated 15 September 2025
AB LTG Cargo AB (hereinafter referred to as LTG Cargo or the Company or simply we) protects information about you and processes your data in accordance with the General Data Protection Regulation GDPR1) of the European Union and other legal acts regulating data protection. This LTG Cargo Privacy Notice (hereinafter referred to as the Privacy Notice) provides detailed information in this regard.
1 Regulation (EU) 2016/679 of the European Parliament and of the Council on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).
1. What is included in this Privacy Notice?
This Privacy Notice answers the most important questions about how we collect, use and protect information about you. Please read this important information carefully and visit our website from time to time at https://ltgcargo.lt to read the latest version of the Privacy Notice published there.
2. Who is responsible for protecting information about you?
AB LTG Cargo, legal entity code: 304977594, registered office address: Geležinkelio g. 12, 02100 Vilnius, e-mail: info@ltgcargo.lt, phone number: +370 5 269 2745.
3. Why and what personal data do we process?
4. What information do you have to provide to us and why?
Please see the answer to point 3 above: you must provide the information about you that is necessary to:
4.1. enter into contracts with you and fulfil our contractual obligations;
4.2. enter into contracts with the persons you represent and fulfil our contractual obligations;
4.3. comply properly with the legal obligations imposed on us.
If you do not provide the information requested, we will not be able to enter into contracts with you and/or the persons you represent and fulfil contractual obligations.
5. Where do we get information about you?
Most of the information is provided by you, but we may receive some information from:
5.1. Parent public limited company Lietuvos geležinkeliai;
5.2. Legal entities you represent or are employed with;
5.3. State Enterprise Centre of Registers and other state institutions;
5.4. Specialised third-party risk and compliance assessment service providers that provide digital solutions for AML/CTF, international and national sanctions and restriction requirements, in accordance with legislation.
6. Who do we transfer information about you to?
We transfer or share information about you with partners, service providers, and the entities listed below only to the extent necessary and permitted by applicable law and for the reasons listed in point 3:
6.1. To the Company's partners providing newsletter management services and survey management services;
6.2. To the Company's parent company AB Lietuvos geležinkeliai and its subsidiaries (the data may be transferred for all the purposes specified in point 3);
6.3. To banks carrying out settlement transactions;
6.4. To courts, regulators, law enforcement and other public authorities;
6.5. To lawyers, notaries, bailiffs, auditors, consultants, information technology maintenance service providers, electronic communications service providers, insurance companies, companies providing archiving and other services to the Company.
Please note that the Company shall only select as data processors those persons who have provided the Company with a satisfactory guarantee that they have appropriate technical and organisational measures in place to ensure the secure processing of personal data and an adequate level of data protection in accordance with the applicable European Union legislation.
7. Will your data be transferred outside the European Economic Area2?
In most cases, personal data are processed and transferred within the territory of the European Union and the European Economic Area, but where necessary for the provision of certain services, they may be transferred and processed outside these territories, subject to an adequate level of protection of personal data. We disclose information about you if permitted by law and for the reasons set out in point 6 of this Privacy Notice:
7.1. On the basis of an adequacy decision of the European Commission, which means that the European Commission has recognised the country in which the third party is established and/or carries out its activities as having an adequate level of protection of personal data;
7.2. We have a contract with a third party based on the Standard Contractual Clauses approved by the European Commission;
7.3. We have obtained permission from the State Data Protection Inspectorate;
7.4. Having made use, where possible, of other available safeguards and derogations for the protection of personal data.
2 The European Economic Area is made up of all the member states of the European Union plus Iceland, Liechtenstein and Norway.
8. What rights do you have?
The GDPR and other laws give you rights, provides for the cases in which you can exercise them, the procedures you must follow, and the exceptions in which cases you cannot exercise the rights granted. Where permitted by law, you may:
8.1. have access to your personal data, i.e. receive a notice confirming whether the Company processes your personal data and, if it does, request access to the data processed and the information relating to it;
8.2 ask us to correct inaccurate or incorrect information used or to complete information that is incomplete;
8.3. ask us to delete information we hold about you if we are using it unlawfully;
8.4. request us to restrict the processing of the information we hold about you where you contest the accuracy of the data or object to the processing of the data, object to the erasure of unlawfully processed data about you, or where you need the data in order to make, exercise or defend legal claims;
8.5. object to the use of your data where we process your data in the legitimate interests of the Company and/or third parties;
8.6. request us to transfer/receive data that you have provided to us under a contract or consent to the processing and that we process by automated means in a commonly used electronic format;
8.7. object to a fully automated decision, including profiling, where such decision-making may have legal consequences or similar significant effects on you;
8.8. withdraw the consents given to us for the use of information about you where we use the data on the basis of your consent;
8.9. lodge a complaint with a supervisory authority, in particular in the Member State where you are domiciled or where the alleged infringement of the GDPR took place, and seek judicial remedies. In the Republic of Lithuania, the supervisory authority is the State Data Protection Inspectorate (L. Sapiegos g. 17, Vilnius; e-mail: ada@ada.lt), but we recommend that you contact us first and we will try to resolve any requests or complaints with you.
9. How can you exercise your rights?
To exercise the rights set out in point 8 of this Privacy Notice, you must:
9.1. personally deliver the request to exercise the data subject's rights (hereinafter referred to as the Request3)> to the Company's headquarters or to the Data Protection Officer at the addresses specified in point 14 of this Privacy Notice (the Request must be accompanied by a personal identification document);
9.2. send the Request to the Company or the Data Protection Officer to the postal addresses specified in point 13 of this Privacy Notice (a copy of the person's identity document certified by a notary public or other procedure established by law must be attached to the Request);
9.3. submit the Request to the Company or the Data Protection Officer at the e-mail addresses specified in point 13 of this Privacy Notice (the request submitted by e-mail must be signed with a secure qualified electronic signature).
3 The recommended form for requesting the exercise of the data subject's rights is presented here.
10. Do we profile you and make automated decisions?
The Company may profile you for statistical purposes, but does not take any decisions based on automated processing that would have legal consequences for you.
11. Does our website leave cookies on your computer or device?
12. How can you manage cookies?
When you visit the website (www.ltgcargo.lt), you can choose whether you want to use cookies. You can manage cookies on the website itself and/or delete them according to your browser preferences. You can refuse the use of optional cookies on the website, which are not mandatory but may not allow the website to function fully.
You can choose which cookies you want to accept or reject in your browser settings. You can delete any cookies that are already on your computer, and most browsers can be set not to save cookies. The location of these settings depends on the browser you are using.
If you do not agree to the placement of cookies on your computer or other device, you can withdraw your consent at any time by changing your settings on the website and deleting the cookies stored in your browser. If you choose to delete cookies, please remember that any options you have set will also be removed. In addition, blocking cookies altogether may prevent many websites (including www.ltgcargo.lt) from working properly. For these reasons, we do not recommend disabling essential cookies.
13. How to remove cookies from your device?
To prevent your personal data from being processed with the help of cookies, you can change the settings of your internet browser so that cookies are not accepted or delete saved cookies.
You can change the cookie settings in your browser at any time. All browsers have the option to delete cookies. More detailed instructions depend on the browser you are using and can be found in the options menu of the browser you are using:
Cookie settings in Internet Explorer
Cookie settings in Safari web and iOS
For more information visit https://www.allaboutcookies.org/
We reiterate that removing or blocking cookies may affect the operation of the website and some of its functionalities, as well as adversely affect your use of the services available on the portal.
To learn more about cookies and how to manage or remove them, simply visit https://www.allaboutcookies.org/ and your browser's help page.
14. How to contact the Company or the Data Protection Officer?
If you have any questions, comments or complaints about how we collect, use and store information about you, or if you wish to exercise your rights as a data subject, you can contact:
14.1. The Company at: Geležinkelio g. 12, 02100 Vilnius, phone +370 5 269 2745, email info@ltgcargo.lt;
14.2. The Data Protection Officer at: Pelesos g. 10-102 Vilnius, email dap@ltg.lt.